Your extra portion of extrusion: service & After Sales

Before the purchase. During the purchase. After the purchase.When 360° support for your extruder is a matter of course:  
Discover LifeCycle Services from Leistritz

You take care of your business, we take care of all questions relating to the extruder. As experienced industry experts, we know where the challenges lie.

What makes a good extruder. And where the pitfalls can lie. Our trained service staff consists of both technical and commercial experts who are happy to support you right from the start.

 

Contact us now Download Service Brochure

Our service hotline is there for you:

+49 911 4306-444
extrusion-service@leistritz.com

Our specialists are on hand to answer your questions

… before purchase:

What individual requirements does your company have, what do you need to pay attention to in the new processes? And what functions do you need to be ready for the future? 

… during the purchase:

How can the new product be integrated in such a way that ongoing operations are affected as little as possible? How do you coordinate commissioning, where do you need support?  

…after the purchase:

How do you get spare parts quickly when needed? In which cycles should inspections be scheduled, how can new employees be trained in a targeted manner? 

On site. On the phone. Online. On the web.
We help. 

To the contact persons

High quality. A perfect fit. Worldwide. When time is of the essence: Request spare parts for the extruder

Always annoying - but with us half as bad: signs of wear on components such as screws or barrels. Our after-sales specialists are specially trained to keep the disruption to your operations to a minimum.

By asking clear, targeted questions, problems can be quickly identified, quickly addressed and quickly resolved. And worldwide! 

Request spare parts now

System inspection. Maintenance.  When prevention is better than cure: planning maintenance 

As important as a check-up at the doctor's: good maintenance planning prevents production downtime. Pending repairs are detected at an early stage and unplanned, often costly downtimes is avoided. As a rule, this extends the general service life of the extruder or the entire system. 

TIP: Some service tasks (e.g. system control) are possible via remote maintenance.   

Plan your service now

Measurement. Exchange. Repair. If your extruder needs help: Use our repair center

Preserving the tried and tested - and repairing it from time to time: In our Repair Center, we keep your components in excellent condition for use. We overhaul screw sets and barrels and support you in ensuring smooth production processes.

Thanks to fast procurement and competent installation, failure rates can be minimized and more predictability guaranteed.

Contact us now

Optimized system parameters. Test runs. Installation check.When production needs a kick start: Commissioning service

So everything runs smoothly right from the start: Our commissioning service ensures that you and your twin-screw extruder are ready for the starting signal.

Our specialists will help you to set up your Leistritz extrusion line optimally. 

We make sure that ...

... the installation is checked. 
... your system parameters are optimized. 
... the test runs run smoothly. 
... the machine operators are instructed in the operation of the system.

Book commissioning service

Update. Improve. Convert.   Thinking about tomorrow today: modernizing systems 

Standing still is a step backwards: to stay one step ahead tomorrow, you need to make the right decisions today. Our experts will be happy to advise you on how you can modernize your production. Our advice covers both technical and economic aspects.

We help you to identify unused production potential and make good things even better. We are also happy to undertake a complete conversion on request. 

Modernize plants now

Innovation. Information. Inspiration. If you want impulses from outside: Have processes developed

We know what the industry is talking about and what modern extruder systems can do: Our specialists support you with process engineering issues. They will help you to set up customized processes and reach your goal quickly. Our global network, including technical centers in Germany, the USA and China, is at your disposal. 

Get processes developed now

Knowhow. Competence. Expertise. If you want to know more about extrusion technology: Book training courses 

We train beginners and professionals alike: We are happy to pass on our knowledge to you. Our experts answer frequently asked questions and respond directly to your requirements. You and your teams will receive first-hand practical knowledge.  

We offer the following training programs on extrusion technology: 

  • Training at the customer's premises (on site) 
  • Training courses at our premises (in the technical center) 
  • Extrusion Academy BASIC & Extrusion Academy PRO 
  • PHARMA Extruson Academy

 

To the Extrusion Academy

Request an individual training offer now

 

We are here for you

Do you have any questions? Our contacts look forward to hearing from you and will be happy to help.

Niemann Bernd

Bernd Niemann

Service manager

Leistritz Extrusionstechnik GmbH

Shikade Takuya

Takuya Shikada

Sales Manager Spare Parts

PD

Philipp Dlouhy

Nitsche Simone

Simone Nitsche

Service sales

Leistritz Extrusionstechnik GmbH

T+49 911 4306-184

Esnitsche@leistritz.com

Rau Simon

Simon Rau

Control modernizations

Leistritz Extrusionstechnik GmbH

Reichardt Ramona

Ramona Reichardt

Repair

Leistritz Extrusionstechnik GmbH

T+49 911 4306-449

Erreichardt@leistritz.com